ALLI. A FORESTRY INTERFACE PLATFORM.
INTERACTION DESIGN / PROFESSIONAL USERS / MICRO-INTERACTIONS
This project was done together with the forestry industry of Sweden during the first semester of IXD master programme. The aim was to improve the motivation of forest operators. It led us to a journey of deep immersion in to the system of the industry and strategy on how to improve professional users work environment.
Alli is a digital platform bringing instant feedback in to the operators decisions through a HUD and application. The solution promotes a nature sensitive, effecient and healthy working environment in the forest.
Maximillian Herr, Mehek Sharma
SKILLS / TOOLS
Research, strategy, video, graphical elements (UI)
6 weeks of research, 2 weeks of graphic design
A strategic framework - work motivation
The forest operator in the forest machine always makes the final decision on what tree to cut. His main conditions are nature values, quality values and economy values. Today economy always goes first, and makes the nature and quality values suffer.
The chart illustrates how the industry is formed today, the quantity of production goes up as the same time the well-being for the operators goes down.
OPERATOR IS DE-MOTIVATED
The current conditions gives the operator zero feedback regarding his decisions and there is a lack of encouragement.
A chart illustrating the benefits of our solution- which is feedback.
Application and HUD
testing how the system workS on a detailed level
I developed a new set of icons that could be easier to read in the forest with clear colors and sign language. I did a chart in what would be important for the operator to see at the instant moment.
I developed interfaces for the feedback application with different menus. I simulated how the operator could digitalise the reports, and make it easier to track data. The nature preservation acts could be instantly reported.
I developed the graphics and UI for the in-cabinet tablet in the second part of the project.
We did various contextual study visits to understand the workflow as well as the emotional and physical pain points. We found the main pains in the lack of feedback of work progress and encouragement from the system.
Understanding the importance of a sustainable forest regeneration and the actors different roles.
Video sketching and ideating around digital feedback for the operator, in his daily life. How would the system greet him in the morning?
IDEATION - CO CREATING WITH THREE DIFFERENT STATIONS
We hosted two co-creative session with important industry stakeholders as well as operators. In one of them we asked them to map out in real time what feedback they needed, and when. Feedback came as very important, on trees, type, piling information etc.
We researched on TLS (Terrestrial Laser Sanning) technique and found that this technique could enable tree detection in to the finest detail. We decided to apply this together with a mock-up of an application. We included aspects of health (the device measures how many breaks the operator takes), facilitates feedback (HUD) and gives post-feedback (daily, weekly and monthly progression) that he can share with team leader.
" The well-being part for the operator is very important, so that he can do his job efficiently.
-STAKEHOLDER, SKOGSTEKNISKA KLUSTRET
MY ROLE AND OUR CHALLENGES
For this project I was chosen together with colleague Lukas Flynn to present our concepts at "Forestry Day", in Stockholm to industry leaders and with the presence of the royal king of Sweden. In the project I was part of the whole process, mainly focusing on the ethnographic studies, user journey mapping to unveil the daily interactions of the forest operators and task analysis mapping. The final graphic design work I did in After Effects, Sketch and Principle.
Our main challenges were to really understand the system, and narrow a complex system down to a solution that really would benefit the forest operators. They operate at the instant moment, but still needs feedback, and our solution aims at assisting both. I learned much from this type of classic interaction design approach, and working with real professional users taught me a lot.