VOLVO CARE. AUTONOMOUS WELLBEING IN 2030. 

INTERACTION DESIGN / UI DESIGN / SERVICE DESIGN

What is future Wellbeing in the autonomous car? This question was asked by Volvo Cars who approached students for a collaborative and interactive project between interaction and transportation designers. With an explorative mindset our team investigated how people will feel and interact with the car in the future. We found that modern society make people feel stressed and overworked. We found that autonomous driving should be able to give us both relaxation, and the thrill of get-away driving.

 In our concept you will meet Simon, and his company recently joined the Volvo Care service . This service package comes with a wearable patch, a Volvo Care app and adjustable interior settings. The holistic service syncs to ones daily work rhythm with sensors and to the users biometric calculations. Th car's interior settings  provides variation in modes.

The app will show Simons stress levels and give health recommendations.  Inside the car, the adaptable UX and settings will give a relaxing experience, wherever one chooses to go - autonomous city driving or a get-away cabin trip while taking over the wheel. The future of autonomous driving is close. 

 

 

 

TEAM

 Max Troiker (Transportation Design) Jia Hayoue (Transportation Design) 

SKILLS / TOOLS

Arduino, Prototyping, UI, UX (Principle, Sketch, After Effects) graphical elements, Client presentations, Service design mapping

PROJECT TIME

6 weeks, with aim of delivering an interactive  prototype and concept video

 
 
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Concept Video

 
 

How it works

 
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 ONBOARDING PACKAGE

With the Volvo Care package, you agree to an enhanced and seamless personal service with your car. It is a personal health programme, used to increase productivity and reduce stress level. The contract and package arrives at your doorstep upon signing.

ADJUST INTERIOR SETTINGS

 Adjust the settings as you wish. The three modes are relax, energise or social. The seatings in the car adjust accordingly, and many other functions such as massage and light settings. 

NEXT LEVEL IN PERSONALISATION

The patch is a biometric sensor that adjusts the cars interior settings after your mood and stress levels. A case is if you had a bad day, the car might give you some light massage, or if your heart rate is up, it will warn you. The drive mode is inside the active mode, so you have the option to drive the car even in in full grade level - 4 autonomy.


 

 

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Application flow

 
 

Interior Modes (Application control)

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A  framework that cares for you

 
 
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    The process

 
 
 

 

Exploring ways of touch based interaction

We all agree that A future with autonomous cars is quite not here yet, so in this project we had to challenge ourself in to a future making unlike other. How will we control our cars in the future? In this project, an app and also seamless interaction within the interior gives you control and a unique experience.

I was prototyping lights and capacity touch sensoring, even though it was not the main part of the project, I learned the instant gratification of touch. I bealive it is here to stay in how we will interact seamlessly with things tomorrow.

 

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" In the car, I just want to relax. But I also seek other things. Being active is an important part of a Scandinavian lifestyle.

- VOLVO OWNER

 

UNDERSTANDING OUR MENTALITY ABOUT CARS

We interview various people on the streets, and at spa:s there for relaxation. People said that the current lifestyle was pretty stressful, and that the car is a place for relaxation and sometimes a getaway trip to the nature. They admitted that being active was also a very important relaxation mechanism. How could we help people to live a flexible and fulfilling life in the car in the future? In the future we might spend many hours in an autonomous car. We realised people need both relaxation and an active lifestyle. A concept about Volvo Care started forming. A concept made for employees benefit, from the company they are hired at, in collaboration with Volvo. 

 I was the only interaction designer in the project and the collaboration was great to learn from the field of transportation design, on how much a brand can encompass contemporary expressions and wishes. What if the car could be a safe haven for you, taking care of you, also prompting you to do things that are good for you? The service began to form and we had close collaboration to sketch out the details and make adjustments to the concept as it progressed.

 
 
 
 

ERGONOMIC LAYOUT

We tried out 1:1 size of the interior to ideate on where the controls should be. Some challenges for me was figuring out where the control of the car should be, since you are not driving but still want to adjust light, heat, massage- all the new added functions. I agreed with tutors to make the control in variable options- an app, and different sensor spots within the interior. 

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MY ROLE

In this project, I learned extremely a lot about the importance of UX and how much of a role interaction design has to play along with a concept to make it understandable. I worked hard as a single interaction designer to express how the user would own his autonomous car, and interact with the car service. I learned how to work in a commercial space with client presentations, and a lot of quick iterations to make things work.